Privacy Policy
Your privacy is important to us
Last updated: January 2024
This Privacy Policy describes how OKVideoGrab ("we," "our," or "us") collects, uses, and protects your information when you use our video downloading service.
Information We Collect
Information You Provide
- Video URLs: When you submit OK.ru video URLs for downloading
- Contact Information: When you contact us via email (name, email address, message content)
Information Automatically Collected
- Technical Information: IP address, browser type, operating system, device information
- Usage Data: Pages visited, time spent on site, download requests
- Cookies: Small data files stored on your device for functionality and analytics
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To process your video download requests
- Service Improvement: To analyze usage patterns and improve our service
- Technical Support: To respond to your inquiries and provide support
- Security: To protect against abuse, fraud, and security threats
- Legal Compliance: To comply with applicable laws and regulations
Data Storage and Retention
Video URLs and Download Data
- Video URLs are processed temporarily and are not permanently stored
- Download requests are logged for security and service improvement purposes
- Log data is automatically deleted after 30 days
Contact Information
- Email correspondence is retained for customer service purposes
- Contact information is deleted upon request or after 2 years of inactivity
Technical Data
- Analytics data is aggregated and anonymized
- Individual user data is not tracked or stored long-term
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
Service Providers
- Hosting providers for website infrastructure
- Analytics services for usage statistics (anonymized data only)
- Email service providers for customer support
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or security threats
Cookies and Tracking
We use cookies and similar technologies to:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: To understand how visitors use our site
- Preference Cookies: To remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Third-Party Services
Our website may contain links to third-party websites or services. This privacy policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party services you visit.
Analytics Services
We may use third-party analytics services to help us understand website usage. These services may collect information about your use of our site and other websites.
Data Security
We implement appropriate security measures to protect your information:
- Encryption: Data transmission is encrypted using SSL/TLS
- Access Controls: Limited access to personal information
- Regular Updates: Security systems are regularly updated
- Monitoring: Continuous monitoring for security threats
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request information about data we have about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
To exercise these rights, please contact us at privacy@okvidegrab.com
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending email notifications for significant changes (if you've provided your email)
Your continued use of our service after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: privacy@okvidegrab.com
- General Contact: Contact Us Page
We will respond to your privacy-related inquiries within 30 days.